Effective Date: 02/04/2026
Welcome to DOCSRCM (“Company,” “we,” “our”). These Terms of Service (“Terms”) govern your use of our website https://docsrcm.com/ (the “Site”) and any information, services, or tools provided therein. By accessing or using the Site, you agree to be bound by these Terms.
1. No Medical Advice or Guarantee of Results
The content on this Site—including blog posts, case studies, and performance metrics (e.g., “30%+ Average Revenue Increase,” “98% First-Pass Claim Acceptance Rate”)—is for informational purposes only. It does not constitute medical advice, legal advice, or a guarantee of specific financial results. Actual revenue improvements depend on each practice’s unique circumstances, payer mix, and compliance history.
2. Services & Client Relationship
- Free Audit: Requesting a free billing audit does not create a client–service provider relationship until a separate service agreement is signed.
- Medical Billing Services: All billing, coding, and RCM services are governed by a separate Business Associate Agreement (BAA) and service contract. These Terms do not override that contract.
3. User Responsibilities
You agree not to:
- Use the Site to transmit any PHI or sensitive patient data.
- Interfere with the Site’s security features or attempt to access restricted areas.
- Misrepresent your identity or practice credentials.
- Scrape, copy, or reproduce our content without written permission.
4. Intellectual Property
All content, logos, graphics, and text on this Site are owned by DOCSRCM or its licensors. You may not reproduce, distribute, or create derivative works without our prior written consent.
5. Limitation of Liability
To the fullest extent permitted by law:
- DOCSRCM shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site.
- Our total liability for any claim related to the Site shall not exceed $100.
6. External Links
Our Site may link to third-party websites (e.g., payer portals, industry resources). We are not responsible for their content, privacy practices, or terms.
7. Indemnification
You agree to indemnify and hold harmless DOCSRCM, its employees, and affiliates from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms or misuse of the Site.
8. Termination
We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice, for any violation of these Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Insert Your State] , without regard to its conflict of law principles.
10. Changes to Terms
We may revise these Terms at any time. Continued use of the Site after changes constitutes acceptance. It is your responsibility to review them periodically.
11. SMS Messaging Terms
By providing your phone number through our website forms or during communication with our staff, you consent to receive conversational and customer care SMS messages from Docs RCM related to billing support, account updates, appointment coordination, document requests, and service notifications.Message frequency may vary depending on your interaction with our services. Message and data rates may apply.You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at sales@docsrcm.com.Consent to receive SMS messages is not a condition of purchase. Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
11. Contact Us
For questions about these Terms, please contact:
Email: sales@docsrcm.com
Phone: +1 305 842 2185